Our Quality policy
THE FOLLOWING ARE THE CORE OF OUR QUALITY SYSTEM, DESCRIBING OUR COMMITMENT TO STRIVE TOWARDS QUALITY EXCELLENCE
Focusing on client requirements in all of the company enterprises by identifying, performing and managing activities that will allow us to improve customer satisfaction.
Continually monitoring and reviewing our Quality Policy and our processes, through audits, management reviews and customer satisfaction surveys, to ensure that they are relevant and effective to changing needs of our customers.
Providing extensive staff training, promoting a 'Right First Time' attitude towards quality.
Developing and maintaining mutually beneficial partnerships with our suppliers and partners, that may be used in the delivery of our services and products, and making sure that they also comply with our quality philosophy and company policies, to achieve high level of client satisfaction.
Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organisation.
Comply with all regulatory requirements.